At Medical Life Care Management College (MLCM), we prioritize the privacy and protection of personal information that is collected in the course of delivering educational services, conducting assessments, and providing online learning platforms. This Privacy Policy outlines how we collect, use, store, and protect personal data related to students, courses, exams (including Self-Quizzes, Graded-Quizzes, Final Exams), assignments, and discussion forums.

1. Information We Collect

MLCM collects various types of personal information to facilitate the academic process, communication, and provision of services. The types of information collected may include:

  • Personal Identification Information: Full name, contact details (email, phone number), date of birth, gender, and residential address and more, please visit the application form to better understand how we may collect all your personal identification information.
  • Course and Academic Information: Course enrollments, assignments, quiz results, exam scores, participation in online discussions, and academic records.
  • Assessment and Evaluation Data: Information regarding performance in Self-Quizzes, Graded-Quizzes, Final Exams, assignments, and participation in online discussion forums.
  • Technical Data: Information regarding the devices used to access course content, including IP addresses, browser types, operating systems, and usage data related to online platforms.

2. How We Use the Information

The information collected is used for educational, administrative, and communication purposes, including:

  • Course Administration: To process course enrollments, manage course content, and facilitate student participation in exams and assignments.
  • Assessment and Evaluation: To assess and evaluate student performance in quizzes, exams, assignments, and discussion forums.
  • Student Support and Communication: To provide necessary academic support, updates, notifications regarding assessments, and respond to student inquiries.
  • Discussion Forum Participation: To monitor and facilitate student interaction in online discussion forums, ensuring that the platform is used appropriately for academic purposes.
  • Certification and Record-Keeping: To maintain records of academic progress and issue certificates or transcripts upon successful completion of courses and assessments.

3. Privacy of Exams, Quizzes, and Assignments

MLCM takes the privacy and integrity of student assessments seriously. The data from various exams and quizzes (including Self-Quizzes, Graded-Quizzes, and Final Exams) is handled with utmost care:

  • Self-Quizzes: These are designed to help students assess their understanding of course materials. Results from Self-Quizzes are kept private and are only accessible to the student, unless otherwise required for academic support or feedback.
  • Graded-Quizzes: These are used to evaluate a student’s understanding of specific course content. Results are recorded securely and can be accessed by instructors and students for review. The data from Graded-Quizzes is also used to track progress and provide feedback on areas that may need further attention.
  • Final Exams: Final Exams are confidential and are used for final assessment of the student’s overall performance in the course. The results of Final Exams are stored securely, and access is provided only to authorized faculty, academic staff, and the student.
  • Assignments: All assignments submitted by students are used for the purpose of assessment. The submissions are confidential, and grades are shared directly with students through secure platforms. Any feedback related to assignments will also be communicated privately.

4. Discussion Forums

Discussion forums are an essential part of the MLCM online learning environment. Students are encouraged to participate in these forums to engage with peers and faculty on course topics. The privacy of discussions is managed as follows:

  • Content Privacy: Posts made in the discussion forums are visible to other students enrolled in the course and the instructor. Personal information should not be shared in discussion posts to maintain privacy.
  • Moderation: MLCM reserves the right to moderate and review all posts in the discussion forums to ensure that the content is appropriate and adheres to the institution’s academic and conduct standards. Inappropriate or harmful content will be removed, and the user may face disciplinary actions.
  • Confidentiality: MLCM will not share the content of discussions outside the course community unless it is necessary for academic evaluation or under special circumstances, such as legal requirements.

5. Data Security

MLCM employs strict security measures to protect the personal information and academic data of students. This includes the following:

  • Encryption: All personal and academic data (including quiz results, exam scores, assignments, and discussion forum posts) are encrypted during transmission to protect against unauthorized access.
  • Restricted Access: Access to student information, exams, and academic records is strictly limited to authorized personnel, such as instructors, administrators, and relevant academic staff.
  • Secure Platforms: All online platforms used for exams, assignments, and course content delivery are designed with robust security features to protect student data from cyber threats.

6. Third-Party Service Providers

MLCM may engage third-party service providers to support certain functions, such as:

  • Hosting and managing the online learning platform.
  • Payment processors for tuition fees.
  • Email services for communication.

These third parties are bound by confidentiality agreements and are prohibited from using student data for purposes other than those for which they are engaged.

7. Access to Personal Information

Students have the right to access their personal information and academic records at any time. Students can review their quiz results, assignment grades, and examination scores through the student portal. To request access to other personal information or academic records, students may contact the administration office.

  • Requesting Updates: Students can request updates or corrections to their personal data by submitting a request through the student portal or by contacting the college administration.

8. Retention of Data

MLCM retains personal and academic data for as long as necessary for educational, legal, or regulatory purposes. This includes:

  • Academic Records: Records of course enrollment, grades, exams, and certificates will be retained in accordance with the institution’s retention policy and any applicable legal or accreditation requirements.
  • Assessment Data: Data from quizzes, exams, assignments, and discussion forums will be retained as long as needed for academic review, certification, and records.

Once the data is no longer required, it will be securely deleted or anonymized to protect students’ privacy.

9. Changes to the Privacy Policy

MLCM reserves the right to update or amend this Privacy Policy as needed. Any changes to the policy will be communicated to students through the college website or via email, with the updated policy being posted in the student portal.

10. Consent

By enrolling in MLCM, students consent to the collection, use, and storage of their personal and academic data as described in this Privacy Policy. This includes consent to the processing of data related to quizzes, exams, assignments, and discussion forum participation.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy, or if you wish to exercise your rights regarding your personal data, please contact us at:

  • Email: info@medicallifecaremanagement.com
  • Phone: +254 790680750
  • Address: Medical Life Care Management College, Dadaab, Kenya.

Conclusion:
At Medical Life Care Management College (MLCM), we are committed to safeguarding the privacy and security of our students’ data. By adhering to strict privacy and security protocols, we ensure that all student information—whether related to course enrollment, assessments, or participation in online forums—is kept confidential and used solely for academic purposes.

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